Withdrawal Request

If you are a consumer residing in the European Union (EU) and wish to exercise your legal Right of Withdrawal, please complete the form below or provide the following information in your message.

Required Information
  • Full Name
  • Email Address
  • Order Number
  • Product(s) Purchased
  • Date Order Received
  • Shipping Address
Withdrawal Statement

Please include the following statement in your request:

"I hereby give notice that I withdraw from my contract of sale for the goods listed above."

What Happens Next?

Once we receive your request, our Customer Care team will review the information provided and send you instructions regarding the return process.

Eligible refunds will be processed in accordance with our EU Right of Withdrawal Policy and Return & Refund Policy.

For questions regarding your withdrawal request, please contact us at:

Email: care@neatfi.com

Thank you for choosing Neatfi.